Your business is our business. We’ll help you generate sales across your entire business and product lines by knowing who to call, how to pitch, and what offers to make. Based in the Philippines, we run outbound call center campaigns for new, active, and former customers, and build our service to be an upfront profit center that can generate more revenue while minimizing cost.
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With the right strategies, outbound sales is one of the most powerful ways to grow your business and revenue. We know this because we’re experts in outsourced telemarketing services. Our tried-and-tested processes and high-performance sales teams have worked for many companies, achieving high answer and sales conversion rates.
Step 1: Target the right customer segments.
Step 2: Get as many of them on the phone with the right technology and systems in place, while still remaining in compliance with government regulations.
Step 3: Give the right presentation after studying the business and products to be able to close everyone who’s closable.
Step 4: Have a great offer that can close customers at the highest level, depending on what they’re looking for in your product or service.
Step 5: Cross-sell and upsell at strategic opportunity points during sales calls with new and current customers.
We have the best talents as part of your dedicated sales team. They will be immersed in your business, products, and customers, to represent your brand well with high-quality interactions.
Our outbound sales servicecan generate:
Our numbers
90%
Inbound Conversions
25%
Saves
95%
Quality Score
150%
ROI
Try us for 90 days and see real tangible results before you make your decision
Thinking about outsourcing? Send in this form and we’ll set up a call right away.
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Certifications
What do you get?
Founder Jesse Rosenthal and Loop’s Senior Leadership team have decades of experience helping many of America’s biggest brands to build and run world-class support services and high-performance sales and retention campaigns.
We’ve meticulously analyzed the customer journeys of various businesses, identifying key pain points and opportunities. From this, we’ve crafted four solutions and thirteen services designed to enhance acquisition, retention, and drive cross-sells and upsells at critical stages. Our services are customized for each client, allowing us to swiftly establish high-functioning call center operations.
We design and tailor processes for each product we support and sell, planning meticulously for every communication channel, whether inbound or outbound. These processes are then thoroughly conveyed to our agent teams through a comprehensive formal training program. Our offerings include:
Our agents receive specialized training for each of your products and services, enabling them to manage both sales and support tasks, whether inbound or outbound. We maximize productivity by allowing agents to switch between inbound sales calls, email support, outbound calls, and customer service as needed, all while maintaining the highest standards across all channels.
Located in the talent-rich Philippines, our headquarters allow us to select and cultivate the finest talents to support your business growth. We focus on both skills and compatibility, assigning a dedicated team to act as your brand ambassadors with deep knowledge of your product or service. Our stringent four-layer screening process and monthly refresher training programs ensure our agents remain at their best. Our dedicated HR team identifies top market talents with high potential, and our Operations team trains them to deliver world-class customer service and outstanding sales results.
We provide the precise number of dedicated, skilled, and trained agents your business requires, avoiding overstaffing and overspending. As you introduce new products, websites, marketing campaigns, and gain customers, we expand our scope, update your processes, and train our agents accordingly. As your phone, email, and chat needs grow, we add agents to meet the demand. If you need to scale back, we can adjust just as easily.
You’ll have access to a seasoned call center operations manager with extensive experience in launching new services. We will fully immerse ourselves in your business, develop and launch your new service, and manage the team as performance ramps up, ensuring reliable and excellent results.
Our fully managed call center services are designed with your goals in mind. We can work with your existing processes or develop new ones tailored to your needs. Our flexibility allows us to help you scale your business efficiently and quickly.
Focus on the big goal, perfecting your product or service, or getting the word out there, while we take care of bringing the customers to you.
Any. We work with companies of all sizes, across multiple industries. Often small businesses come to us just needing an agent or two, then quickly increase to ten, or much more. Our goal is to help your company grow big, or even bigger.
111 Paseo de Roxas Ave
Makati, Metro Manila, 1229
Philippines
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