Customer Acquisition

Grow your Customer Acquisition

Your call center can be one of the most powerful sources of increased customer acquisition. Grow your customer base when you get more people to try out your product or service. Our agents are trained for high-performance sales that can greatly increase your conversion rates.

Thinking about outsourcing?
Talk to an expert

"*" indicates required fields

Trusted by

What's a customer acquisition solution?

Our customer acquisition service is engineered to significantly, measurably, and profitably develop a business by accelerating the acquisition of new customers. Every inquiry can lead to sales and every trial can lead to paid subscriptions. We don’t let those opportunities go to waste.

How we do it:

Step 1: Maximize your marketing campaigns


Your call center can take your existing, successful marketing campaigns, whether digital, TV, radio, print, or other channels, and get you more customersThis is done by answering almost all the calls that come in, and increasing the percentage of answered calls that we turn into successful paid sales.

Agents can relate to the customer:

Our Philippine call centers agents speak “American” English, love American culture, and usually only have a very slight accent. They are confident, enthusiastic, very smart, and can offer expertise in your product. The idea is to establish a trust between the customer and call center agent.

Our Services

Inbound Calls

Our team will be ambassadors of your brand and equipped to answer any question, turning hesitation into excitement, and inquiries into sales.


We make sure that you are staffed with the right number of agents and your inbound sales teamis open when your customers need to speak to someone, including evenings and weekends.

Outbound Calls

Your business is our business. We’ll help you increase your customer acquisitionacross your entire business and product lines by knowing who to call, how to pitch, and what offers to make.

When we design our outbound sales servicewe aim to build them to be an upfront profit center generating more revenue while minimizing cost.

Live Chat Sales

Give real-time support to your website visitors and turn them into customers. Improve customer trustand give them the final nudge they need at their point of decision.


Our agents will be knowledgeable about your products to provide the right information that can lead to a sale.


What makes Loop the choice for customer acquisition?

All businesses have pain points that can lead to lost opportunities when it comes to acquiring new customers. We solve them and increase acquisition ratesthrough high-performance, dedicated sales teams armed with the right strategies, tactics, scripts, training and tech.

Sales teams we build can:

  • Convert inbound and outbound calls to sales at the highest level;
  • Close the original sale and additionally cross sell and upsell on inbound and outbound calls;
  • Generate more money than they cost;
  • Agents do outbound sales when they’re not busy with inbound sales calls or vice versa.

Our numbers


Inbound Conversions




Quality Score



Build success in any industry


Financial newsletters




Cosmetics and personal care delivery


See more

Software & Saas



Online dating


Internet service providers

Fitness clubs

Food delivery

Internet virus protection

Event tickets

Technical support


Plumbing and handyman services

Foreign language learning

Nutritional supplement delivery

And more

What our clients have to say

Try us for 90 days and see real tangible results before you make your decision

Talk to an expert!

Thinking about outsourcing? Send in this form and we’ll set up a call right away.

111 Paseo de Roxas Ave Makati,
Metro Manila,
1229 Philippines

Connect with us :

Contact Us

"*" indicates required fields


What you get

Specialist Sales, Support and Retention Call Center

Founder Jesse Rosenthal and Loop’s Senior Leadership team have decades of experience helping many of America’s biggest brands to build and run world-class support services and high-performance sales and retention campaigns.

Specialized solutions and services

We have studied the customer journey of various businesses and learned their pain points and opportunities. From that, we’ve developed 4 solutions and 13 services that increase acquisition, retention and deliver cross-sells and upsellsat key points throughout the customer journey. Our services are customized for each client, enabling us to start up new high-functioning call center services quickly.

Strategic planning and process creation

We create and customize processes for each product we will sell and support. We also plan for every communication channel, whether inbound or outbound. These are then cascaded to our agent teams via an in-depth formal training program.

  • Sales and retention services – we create strategies, tactics, offers, and more;
  • Customer support services – we create end-to-end processes, a knowledge base, call flows, quality assurance programs, and more.

Fully utilized agents who can do phone and email, or sales and support

Each agent is trained separately for each of your products and services to be able to handle both sales and support, whether inbound or outbound. We maximize agent productivity by letting them switch from inbound sales calls to email support, outbound phone to inbound sales and customer servicesand more, as needed. We do this while maintaining the highest standards in all channels and service types.

Premium management, support, and frontline agents

Our headquarters are in the center of talent in the Philippines. We select and nurture the best talents to help our clients grow. We go beyond skill and also look at compatibility. A team will be assigned to become your brand ambassadors who will know your product or service inside out. Aside from a strict 4-layer screening process, we conduct monthly refresher training programs to ensure they’re in tip-top shape while representing your brand. Our dedicated HR team knows how to pick the top market agents who have great potential. Our Operations team will train them to become top-performing agents, delivering world-class customer service and exceptional sales results.

Save money and scale your business

We give you the right number of dedicated, skilled, trained agents for your business without overstaffing (and overspending). When you add new products, websites, marketing campaigns, and customers, we expand our scope, learn about the changes, update your processes, and train the agents. As your business’ phone, email, and chat needs grow, we add agents. If you need to scale back, we can do that too.

Project launch team of senior sales and support experts

You will get a seasoned call center operations sales or support manager with extensive experience in launching new services. We will immerse ourselves in your business, build and launch your new service, and manage the team as performance ramps up, to reliably achieve great results.


We provide fully managed call center serviceswith your goals in mind. We can use your existing processes and/or create new ones for you based on your needs. We are flexible enough to help you scale your business faster.

How it works


Why should I outsource my customer acquisition service?

Focus on the big goal, perfecting your product or service, or getting the word out there, while we take care of bringing the customers to you.

We have an all-inclusive fee that takes care of everything from strategy to training to management. Reach out to us to get a quote based on what your business needs.

Any. We work with companies of all sizes, across multiple industries. Often small businesses come to us just needing an agent or two, then quickly increase to ten, or much more. Our goal is to help your company grow big, or even bigger.

We are confident in our processes. Our clients often get their ROI upfront because we continuously monitor and improve to reach your goals faster.

All of our Senior Leadership team members have over a decade each of experience creating and running high quality sales and support services for small and large businesses across a wide variety of industries. We’ve taken everything we’ve learned to create solutions and services that specialize in sales and retention. We put in the time and effort to study our clients’ business, products or services, and customer needs in order to provide services that deliver the best results.