Increase your revenue with cross selling

Take advantage of cross selling strategies to grow your high-priced customers, revenue, customer base and subscriber base. We offer dedicated outbound phone cross sell campaigns, and are also able to integrate the service into inbound sales calls and customer support interactions.

Thinking about outsourcing?
Talk to an expert

"*" indicates required fields

Trusted by

What's a cross selling service?

Cross selling helps increase profits by selling additional products and services to your current customers.


This has three purposes:


  • Generate upfront revenues and profits;
  • Grow your active customer base for your products or services;
  • Make new customer acquisition more affordable

A good cross selling service is able to make a customer who has only purchased an entry-level product or service, buy his or her first premium product or service. In fact, many online-focused subscription and e-Commerce businesses have found that virtually all of their high-priced, premium product and service customers have been cross sold from lower-priced entry level products first.

What makes Loop the choice for cross selling service?

We build our cross selling services with your big goal in mind. Our approach is to utilize our years of experience to create the most effective campaigns for our clients.

Here’s how:

Step 1: We plan who to reach out to and how

We identify the customers we need to reach whether outbound or inbound. If it’s an outbound campaign, we plan out your lead lists and how we’ll reach enough people to achieve your goals. If your business has inbound phone sales and customer service with us, we plan out how to embed upsell processes into our existing teams.

Step 2: Figure out what to upsell them

Building a high performance service begins with strategic planning. That means identifying who you want to sell and support, how best to speak to them, and what to do on calls and emails to achieve the outcomes you want (buy, don’t cancel, be satisfied, and so on). Our experts study your business and map this out for you.

Step 3: We build the actual service and processes your sales team will use to cross sell.

We build strategies, tactics, scripts, offers, and rebuttals, and a formal training program.

Step 4: We develop your dedicated agent outbound phone sales team.

This includes hiring strong phone sales agents, providing formal training, launching the team, and continuously improving to achieve great results..

Step 5: We launch the service.

Once the service is launched, we carefully monitor and improve.

Step 6: Adapt your Top Producing Marketing

Each time you have a winning marketing campaign, we adapt that into our cross sell pitches for your service, so your agents sell your product or service in a similar way to your best performing marketing.

Where, when, and to whom, do we cross sell?

Prospective customers

People who saw your marketing and are interested in your product or service. They might call in, send a chat message, fill out a form, or take a trial to get on your lead lists.

Regular and premium customers

Lower-priced customers

Customers who purchased one of your entry-level products and have shown interest in your other products, and paid customer lead lists

Premium customers
Customers who’ve already bought a premium, high-priced product or service

Lower-priced customers

Customers who purchased one of your entry-level products and have shown interest in your other products, and paid customer lead lists


All customers who interact with customer support

Customers who are seeking technical support, onboarding assistance, customer service, or who have product inquiry questions


Our numbers


Inbound Conversions




Quality Score



Build success in any industry


Financial newsletters




Cosmetics and personal care delivery


See more

Software & Saas



Online dating


Internet service providers

Fitness clubs

Food delivery

Internet virus protection

Event tickets

Technical support


Plumbing and handyman services

Foreign language learning

Nutritional supplement delivery

Nutritional supplement delivery

What our clients have to say

Try us for 90 days and see real tangible results before you make your decision

Talk to an expert!

Thinking about outsourcing? Send in this form and we’ll set up a call right away.

111 Paseo de Roxas Ave Makati,
Metro Manila,
1229 Philippines

Connect with us :

Contact Us

"*" indicates required fields


What you get

Specialist Sales, Support and Retention Call Center

Founder Jesse Rosenthal and Loop’s Senior Leadership team have decades of experience helping many of America’s biggest brands to build and run world-class support services and high-performance sales and retention campaigns.

Specialized solutions and services

We have studied the customer journey of various businesses and learned their pain points and opportunities. From that, we’ve developed 4 solutions and 13 services that increase acquisition, retention and deliver cross-sells and upsellsat key points throughout the customer journey. Our services are customized for each client, enabling us to start up new high-functioning call center services quickly.

Strategic planning and process creation

We create and customize processes for each product we will sell and support. We also plan for every communication channel, whether inbound or outbound. These are then cascaded to our agent teams via an in-depth formal training program.

  • Sales and retention services – we create strategies, tactics, offers, and more;
  • Customer support services – we create end-to-end processes, a knowledge base, call flows, quality assurance programs, and more.

Fully utilized agents who can do phone and email, or sales and support

Each agent is trained separately for each of your products and services to be able to handle both sales and support, whether inbound or outbound. We maximize agent productivity by letting them switch from inbound sales calls to email support, outbound phone to inbound sales and customer servicesand more, as needed. We do this while maintaining the highest standards in all channels and service types.

Premium management, support, and frontline agents

Our headquarters are in the center of talent in the Philippines. We select and nurture the best talents to help our clients grow. We go beyond skill and also look at compatibility. A team will be assigned to become your brand ambassadors who will know your product or service inside out. Aside from a strict 4-layer screening process, we conduct monthly refresher training programs to ensure they’re in tip-top shape while representing your brand. Our dedicated HR team knows how to pick the top market agents who have great potential. Our Operations team will train them to become top-performing agents, delivering world-class customer service and exceptional sales results.

Save money and scale your business

We give you the right number of dedicated, skilled, trained agents for your business without overstaffing (and overspending). When you add new products, websites, marketing campaigns, and customers, we expand our scope, learn about the changes, update your processes, and train the agents. As your business’ phone, email, and chat needs grow, we add agents. If you need to scale back, we can do that too.

Project launch team of senior sales and support experts

You will get a seasoned call center operations sales or support manager with extensive experience in launching new services. We will immerse ourselves in your business, build and launch your new service, and manage the team as performance ramps up, to reliably achieve great results.


We provide fully managed call center serviceswith your goals in mind. We can use your existing processes and/or create new ones for you based on your needs. We are flexible enough to help you scale your business faster.

How it works

Get your FREE Consultation

Call center sales and support experts available now to help you solve your problems and achieve your goals


Why should I outsource my cross selling service?

Focus on the big goal, perfecting your product or service, or getting the word out there, while we take care of bringing the customers to you.

We have an all-inclusive fee that takes care of everything from strategy to training to management. Reach out to us to get a quote based on what your business needs.

Any. We work with companies of all sizes, across multiple industries. Often small businesses come to us just needing an agent or two, then quickly increase to ten, or much more. Our goal is to help your company grow big, or even bigger.

We are confident in our processes. Our clients often get their ROI upfront because we continuously monitor and improve to reach your goals faster.

All of our Senior Leadership team members have over a decade each of experience creating and running high quality sales and support services for small and large businesses across a wide variety of industries. We’ve taken everything we’ve learned to create solutions and services that specialize in sales and retention. We put in the time and effort to study our clients’ business, products or services, and customer needs in order to provide services that deliver the best results.