Inbound Sales

Accelerate your sales with expert inbound sales outsourcing

Maximize your business’s revenue potential by outsourcing your inbound sales to Loop Contact Solutions. As a leader in inbound sales call center services, we specialize in converting incoming calls into sales opportunities, enhancing customer interactions, and boosting your bottom line. Based in the Philippines, our trained professionals are skilled at nurturing leads and closing deals in the American market, ensuring that every call or email is an opportunity for growth.

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Why partner with Loop for inbound sales outsourcing?

  • Strategic sales techniques: We employ advanced sales techniques tailored to your product and market, ensuring that our agents can effectively address customer needs and close sales efficiently.
  • Custom sales scripts: We develop customized sales scripts that resonate with your target audience, enhancing the natural flow of conversation and boosting customer engagement.
  • Real-time lead capture and follow-up: Our systems are designed to capture lead information accurately and initiate follow-ups promptly, increasing the chances of conversion.

Comprehensive benefits of inbound sales call center outsourcing

  • Round-the-clock availability: Our call centers operate 24/7, ensuring that no sales opportunity is missed. We handle calls at all hours, making your business accessible to customers at their convenience.
  • Global reach: Expand your market reach to all corners of the globe with our scalable solutions.
  • Lower overhead costs: Outsourcing your inbound sales reduces the need for extensive in-house sales infrastructure and training programs, significantly cutting down on costs.
  • Focus on core business activities: With your inbound sales in expert hands, your team can focus on developing core business strategies and new products.

Transform your inbound sales strategy

Choose Loop Contact Solutions as your inbound sales outsourcing partner and experience a significant improvement in sales efficiency and customer satisfaction. Our strategic approach to inbound sales ensures that your business achieves its sales targets and grows its customer base.

 

Ready to boost your sales performance with our professional inbound sales call center services? Reach out to us today!

What makes Loop the choice for inbound sales?

Since 2015, we’ve been focusing on perfecting the craft of turning inbound sales forces into profit centers. Our team is able to categorize all the inbound calls, close all the simple ones, close the majority of the complex ones, and implement our strategy to nurture and eventually close product inquiries.
We also find ways to cross sell and upsell while we’re in a call with your customers, recognizing the opportunity to make more sales.

Our inbound sales service can:

 

  • Generate brand-new first-time customers from prospects;
  • Grow your customer base and generate significant profits from active and repeat customers;
  • Generate cross-sells and upsells on inbound calls from actives and prospects.

Our numbers

90%

Inbound Conversions

25%

Saves

95%

Quality Score

150%

ROI

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What our clients have to say

Try us for 90 days and see real tangible results before you make your decision

Talk to an expert!

Thinking about outsourcing? Send in this form and we’ll set up a call right away.

111 Paseo de Roxas Ave Makati,
Metro Manila,
1229 Philippines

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Certifications

What you get

Specialist Sales, Support and Retention Call Center

Founder Jesse Rosenthal and Loop’s Senior Leadership team have decades of experience helping many of America’s biggest brands to build and run world-class support services and high-performance sales and retention campaigns.

Specialized solutions and services

We have studied the customer journey of various businesses and learned their pain points and opportunities. From that, we’ve developed 4 solutions and 13 services that increase acquisition, retention and deliver cross-sells and upsellsat key points throughout the customer journey. Our services are customized for each client, enabling us to start up new high-functioning call center services quickly.

Strategic planning and process creation

We create and customize processes for each product we will sell and support. We also plan for every communication channel, whether inbound or outbound. These are then cascaded to our agent teams via an in-depth formal training program.

  • Sales and retention services – we create strategies, tactics, offers, and more;
  • Customer support services – we create end-to-end processes, a knowledge base, call flows, quality assurance programs, and more.

Fully utilized agents who can do phone and email, or sales and support

Each agent is trained separately for each of your products and services to be able to handle both sales and support, whether inbound or outbound. We maximize agent productivity by letting them switch from inbound sales calls to email support, outbound phone to inbound sales and customer servicesand more, as needed. We do this while maintaining the highest standards in all channels and service types.

Premium management, support, and frontline agents

Our headquarters are in the center of talent in the Philippines. We select and nurture the best talents to help our clients grow. We go beyond skill and also look at compatibility. A team will be assigned to become your brand ambassadors who will know your product or service inside out. Aside from a strict 4-layer screening process, we conduct monthly refresher training programs to ensure they’re in tip-top shape while representing your brand. Our dedicated HR team knows how to pick the top market agents who have great potential. Our Operations team will train them to become top-performing agents, delivering world-class customer service and exceptional sales results.

Save money and scale your business

We give you the right number of dedicated, skilled, trained agents for your business without overstaffing (and overspending). When you add new products, websites, marketing campaigns, and customers, we expand our scope, learn about the changes, update your processes, and train the agents. As your business’ phone, email, and chat needs grow, we add agents. If you need to scale back, we can do that too.

Project launch team of senior sales and support experts

You will get a seasoned call center operations sales or support manager with extensive experience in launching new services. We will immerse ourselves in your business, build and launch your new service, and manage the team as performance ramps up, to reliably achieve great results.

All-inclusive

We provide fully managed call center serviceswith your goals in mind. We can use your existing processes and/or create new ones for you based on your needs. We are flexible enough to help you scale your business faster.

How it works

FREQUENTLY ASKED QUESTIONS

Why should I outsource my inbound sales service?

Focus on the big goal, perfecting your product or service, or getting the word out there, while we take care of converting your sales inquiries into new customers at the highest level.

We have an all-inclusive fee that takes care of everything from strategy to training to management. Reach out to us to get a quote based on what your business needs.

We work with small and big businesses. Even if your call volumes are low or you Any. We work with companies of all sizes, across multiple industries. Often small businesses come to us just needing an agent or two, then quickly increase to ten, or much more. Our goal is to help your company grow big, or even bigger.

We are confident in our processes. Our clients often get their ROI upfront because we continuously monitor and improve to reach your goals faster.

All of our Senior Leadership team members have over a decade each of experience creating and running high quality sales and support services for small and large businesses across a wide variety of industries. We’ve taken everything we’ve learned to create solutions and services that specialize in sales and retention. We put in the time and effort to study our clients’ business, products or services, and customer needs in order to provide services that deliver the best results.