Jun 22, 2016

Practical Ways to Reduce Your Subscriber Churn

If you are reading this blog, you’re probably looking for that secret sauce to keep your subscribers from leaving. But the truth is, there is no secret ingredient. The rule is straightforward: subscribers stay when they (constantly) use your product or service. How do you encourage usage? Here are some practical ways.

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Jun 07, 2016

7 Ways Contact Centers Grow Your Subscription Business

Any subscription business can decrease customer churn and ensure a steady revenue stream by strategically utilizing the right contact center to get more subscribers. In a business model where customer is king, contact centers have made it simpler and hassle-free for consumers to purchase, and for businesses to reach them more conveniently. Here are surefire ways contact centers can better cater to customer needs and grow your subscription business.

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