Every subscription business’s holy grail is repeat business, to get more customers to buy more products and services over longer periods of time. To grow per-customer revenue is why we put all that effort into acquiring and retaining customers in the first place.
Loop’s ready revenue growth solution is the cornerstone for growing revenue from your subscriber base. The answer lies in Loop’s ability to easily target individual subscribers and offer them the right upgrades, cross-sell, and upsell subscriptions at the right time throughout their customer journey.
Most companies have upgrade, cross-selling and upselling programs built into their product lines and core customer-service functions. But they often fail to achieve the expected and hoped-for results. Loop is different.
Loop’s reliable, consistent, revenue-growth achievements start with subscriber journey mapping and touch point planning. We rapidly identify the opportunities most companies miss to put the right offer in front of the right subscriber at a time they are most primed for a range of your products and services, their various tiers, and varying price offerings.
We use reliable customer data and subscriber experience to quickly identify and monetize key, high-yield, customer touch-points where and when subscribers are most prone to buy. We turn these insights into selling actions that systematically improve sales-growth performance.
These strategies coupled with our expert sales teams, strategic processes and specially developed technology combine to ensure we capture sales that most companies and their contact centers miss. The result is consistently improved recurring revenues and profits.
Loop’s growth solution is captured in its six-step process to increase recurring revenue.
With you, we determine priority revenue growth targets, be they acquisition, retention, renewal, cross-sell or upsell revenue channels. We identify the products and services you want to promote in these channels, the relevant target prospects, and revenue targets you want to achieve.
Journey mapping is performed to understand your subscribers’ buying experience and history, and to identify both obvious and hidden touch points in the subscriber journey that are the foundation upon which Loop’s growth strategy is built.
We segment subscribers into relevant categories for promoting the right services to the right customers primed for them, for reducing churn, and for lifting renewal, cross-sell and upsell performance.
Target subscribers are further segmented for optimum-channel marketing at the right time with the right offers, nothing left to chance, helping to ensure improved sales results.
We ensure our subscription-centric sales teams have the right training, strategy, data, tools, scripts, rebuttals and contingency approaches to achieve maximum results from each channel and segmented target group.
With the plan set, our integrated communications platform ensures we connect the right agents with the right subscribers, at the right times, and through the right channels to meet or exceed sales revenue goals.
To learn more about how Loop can help you dramatically grow your recurring revenues, schedule a free consultation today at a time most convenient for you.